When a punter opens a new account or requests their first withdrawal, it’s usual for South African bookmakers to ask for Fica documentation. Fortunately, on both mobile and desktop, Betway has made it easier than ever to upload and submit your Fica documentation. We’ll show you how to Fica your Betway account in this step-by-step guide.

What FICA documents are required by Betway?

To verify that your Betway account is fica compliant, you will be asked to send in a copy of your ID and, in some situations, proof of bank account, in order to ensure that money are paid to the correct account. The following identification documents are accepted by Betway:

  • Green South African ID
  • South African Passport
  • Card with a smart ID
  • A valid driver’s license is required

How to use Betway to upload Fica Documents

  • Use the mobile site, desktop site, or Betway App to access your Betway account
  • A pop-up notification will appear, indicating which fica papers are still outstanding
  • Now press the Upload button
  • Click submit after attaching a clear copy of your ID, passport, Smart ID, or driver’s license
  • Once your documents have been confirmed, Betway will give you an email confirmation. This procedure can take up to 48 hours to complete.


That concludes our discussion You can now withdraw your winnings or make your first deposit with Betway because you are fica complaint.

Betway Fica Support

If the steps above don’t work for you or you haven’t received a response from Betway, you should contact their customer service department. One of the following routes can be used to contact Betway customer service:

  • [email protected] is the email address for FICA
  • WhatsApp:ย +27 60 671 6982
  • Maxi Call:ย 0861 787 250

If you’d like to learn more about some of the other features available at Betway, such as cash out, match builder, and others, read our Betway Review. Let us know if you have any troubles or problems with fica on your account in the comments section below, and we’ll do our best to help.

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